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What is our warranty term ?

1. If within 12 months after receiving goods: Free maintenance for defective in material, workmanship or functions, under normal use and conditions within the warranty period. The Buyer will return the defective Product to ViewTech with freight prepaid and keep the defective product packed in either its original carton or a similar package with good protection. ViewTech will return the repaired product with freight prepaid to the buyer.

2. If over the 12 months warranty period: ViewTech can still offer free repairing service, but the buyer pay both shipping ways freight, and pay the needed material/parts charge.

3. The warranty does not apply to following when damage caused by : * Failure to install or use the product in accordance with the instruction manual. Accident, neglect, abuse or acts of Force Majeure; * Unauthorized repair or modification of the product; * The TFT screen is not be covered by warranty, the customer will be responsible for any broken of TFT screen during the use; * The series No. on the product has been removed or altered.

4.Repairing job at buyers side: If within normal defective rate, and the buyer has professional technician to do the Repairing job, ViewTech can provide the spare parts free with service instruction manual. And the shipping cost at buyer side. If defective rate is higher than guaranteed rate, The spare parts and the shipping cost will be negotiated by both sides.

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Copyright by Viewtech Electronic technology Co., Ltd © 2012 All rights reserved.
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Tel: 86-755-23199680 Mobile:86-13632580763 Fax: 86-755-23199709